A Cup of Coffee

If you follow baseball,–or have you’ve seen enough baseball movies–you might be familiar with the term “a cup of coffee.”

In baseball parlance, a cup of coffee refers to situations where a player has an especially short stint with a Major League Baseball team.

An example might be that a team calls a player up from its minor league farm system, and adds the player to its roster; however the player might only appear in only a few games, or no games at all.

In many cases they might never return to Major League Baseball again.

On baseball’s Opening Day a few weeks ago, I had a fond recollection (a “misty, water-colored memory”  Barbara Streisand might say) of my own cup of coffee in the big leagues, with the team in my adopted hometown.

The Call

I will never, ever, forget the thrill of checking my voicemail to hear a message from the Chicago Cubs. My first reflex was to call back immediately. Though I paused a few minutes to allow my quickened pulse and respiration rates to calm down.

When I returned the call, I was asked if I could report to Wrigley Field the following day! I was given instructions on which door to enter and how to get their personnel offices.

Their personnel offices! My only experience on the inside of Wrigley was for fan seating, concession stands, and bathrooms. Now, I was being invited into their offices, though what sounded like a secret entrance.

Photograph of scoreboard at Wrigley Field. In descending order:Three flagpoles showing various national league teams. The analogue clock, main board showing scores of other games, top of centerfield bleachers.

The Friendly Confines

Clarification

This might be an appropriate time to clarify that “the call” from the Cubs was to schedule an interview for a graphic designer position where I would be working on their print publication (or “magazine” as the kids used to say), which I believe was called “Vineland.”

The interview was early on a chill morning, thus when offered a beverage, I chose the hot and caffeinated option. Regardless of the outcome of the meeting I knew I could truthfully say that I was called up by the Cubs for a cup of coffee.

Epilogue

The conversations that I had with HR, and one of the designers, went really well. At that point in my life, I had already logged many thousands of hours on Macintosh computers; and Quark XPress, then the industry’s dominant computer, and design software, respectively. I also offered experience in management, and had done a bit of copywriting.

Though, most of my work been had with a real estate publisher, followed by some freelance jobs making truck parts mailings. My portfolio was a bit of a yawner. I did not expect to get a job offer.

Still, I left the interview feeling great. When I got home, I wrote up notes of thanks to the people who interviewed me. Then I worked on some other opportunities I was pursuing.

Early the next day, I picked up some stamps and mailed the letters. I literally got my rejection in the mail moments later. It was as if the Cubs had thrown me a high, inside, fastball (“chin music” is the appropriate baseball term in this case).

I was mildly impressed by the speed of the rejection. I realized later, that they had some candidates in mind when I interviewed.

I hope they had at least waited until I was out of the building before generating their form-rejection letter.

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Undefeated

It’s a curious thing that, for the majority of my life, Super Bowl weekend has caused me to wonder about the health of a person whom I’ve never met, and likely won’t ever meet.

This all began at the age of 16. That year, as a high school junior, I took Anatomy with a teacher, Mary Cabell,  who was something of a school legend, largely because of her knowledge of the subject, coupled with her wry (and occasionally caustic) sense of humor.

She made every topic instantly relatable with a one-line “case study” of any injury, illness, or treatment, to which she attached a familiar name of someone ( often a celebrity, fellow faculty member, or one of my teammates  who tore an ACL under the “Friday Night Lights.”) of someone who was, in her words, “ill and afflicted” with that condition.

One day, I don’t remember if we were talking about the lymphatic system, or the digestive system, or something else, but I was anticipating the name-drop of the ill-and-afflicted human subject.

She surprised us by  revealing  that years earlier–when she had  taught in Ohio–one of her students was (then future) Hall of Fame running back, Larry Csonka, a member of the Miami Dolphins teams that won two Super Bowl championships. This included one season in which they were 17-0, still the  only undefeated team in NFL history.

I assumed that Csonka was that day’s ill and afflicted subject. Though Csonka was still playing at the time, I couldn’t think of any illness that he’d had.

Then she told us that when Csonka was in her class, his sister was the victim of a violent knife attack from which she would lose her spleen and her pancreas. There were a few gasps in the room. I mouthed the words “Holy shit.”

Actually, I said the words….a  bit louder than I intended.

Thus, from the time I was 16, I’ve periodically wondered about Csonka’s sister. Was she still alive? If so, was she in good health?

Because of that one undefeated season, it seemed there was always a few moments of  highlight footage featuring  Csonka, during Super Bowl pregame shows. So, at least once a year, I flashed back to that long-ago anatomy lecture.

After a years-long waning of my interest, and steady increase in my disdain for the NFL, and the NCAA,  I stopped watching football, over a decade ago.

Though I still  wondered about the health of Csonka’s sister due to occasional reminders that were not football-related.

A few months ago, I stumbled upon some news.

I entered a bookstore, and on the shelf of new releases I saw  Csonka’s recent memoir “Head On.” Though I don’t watch football now, its past history has quite a nostalgic allure.

I thumbed through the book for a few moments. Looking for mentions of Csonka’s teammates, Bob Griese, Mercury Morris, Jim Kiick, Bob Kuechenberg, Larry Little…. I was about to close the book and reshelve it when I spotted this (paraphrased)  family update in the epilogue:

“My sister completely recovered from the stabbing, and to this day is still a horse nut.”

I smiled as if I’d received good news of a health update about family member, or close friend.

It was great to learn that she remains undefeated. I hope that her streak continues for many years to come.

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Ice Breaker

Prior to moving to Grand Rapids, Michigan in the late 20th century, I worked in Central and North Florida, the DC area, and Chicago. 

I don’t remember ever being asked in any of the those places “What church do you go to?” or “Are you a believer?” as an ice-breaker, or small-talk, in a work situation. 

These questions have been posed to me by colleagues, clients, etc. with a sporadic amount of frequency since my relocation to Grand Rapids.

Though it seems to have been happening more often in the past couple of years. 

I don’t mind those two questions being asked, but I wish that people would recognize that my answers to those questions: “None,” and “No,” respectively, are not an invitation for them to continue the line of questioning.

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Smoke-Filled Rooms

This story about Zoom’s updated Terms and Conditions is currently getting a lot of media coverage. In a nutshell: it establishes that the company has the right to collect customer data to train Zoom’s forthcoming artificial intelligence features.

I think that is going to be the case in many software user agreements, if such language is not in them already. My opinion is that part of the problem with the creeping privacy invasions is that because the agreements have become so verbose and complicated very few people, actually read the user  agreements before clicking “OK.”

Since so few people are reading the agreements, companies are more likely to insert clauses allowing for the companies to gather more of your personal  data, or be free from legal action.

Earlier in my career, I used to get heckled by my boss for reading the user agreements when I did software installs and upgrades. “I only have to read it once, then I can upgrade all of the machines,” was my response.

In about 1995, that same company bought a software package with intent of launching a database-publishing model for our largest client. My boss handed me the box containing the install disks, and user guide, then issued a Captain Piccard-like “Make it so,” directive.

The box contained a fairly small instruction manual, and a fairly voluminous user agreement.

I’d only been in the office a few minutes that morning, but I kept getting paged for tech support requests on the overhead speaker. In between support calls, I  looked at the contents of the software box, thinking “I ain’t got time for this shit!”

As I browsed at the documents, I’d heard: “Scott Smith, dial 668…” “….dial 772….” “….dial 431…” so it was kind of a normal day. I really DID NOT have time to read the Terms and Conditions, install the software, and starting building variable-data publishing templates.

One thing that struck me about the software, was the price tag– over $2,000 (again this was in 1995). “This piece of shit costs more than Photoshop,” I muttered to myself.

The dollar amount alone made this seem like a high-stakes situation, thus I went upstairs to the newly-hired Corporate Counsel. I didn’t know him, and only had a few passing hallway encounters. He always had a cigarette in his hand, and seemed to be chronically over-caffeinated.  

I gently knocked on his open door and peeked in. On his desk:  a cup full of sharpened, point-side-up pencils, and a large ash tray with a colossal mound of cigarette butts, that I remember looked like this:

Closeup shot of a many cigarette butts, most with light brown filter papers, the filters is are yellow-to-brown

What Office Desks Looked Like In The 20th Century

He looked up and said “Can I help you?” though his delivery felt more like “Kid, can’t you see I’m busy?!?”

I described why I had approached him, and showed him the user agreement. As he thumbed through it, I heard on the overhead speaker, “Scott Smith, dial 728. Scott Smith dial 728.” He looked up for a moment and flipped a few more pages.

He asked, “This is a software agreement, isn’t software your job?”

I responded “It’s a legal document about software, I don’t think that law is my job.”

I heard my name on the speaker again, a different extension this time. If he was going to claim he didn’t have time to read it, I was going to make the same argument about myself (two more pages on the speaker supported my case), then I’d double-down that I wasn’t properly qualified to approve the agreement.

He sighed and agreed then began reading the document. I responded to my support requests and returned later. He motioned for me to come in and said quietly, “Almost Done.”

He signed the user agreement and I thanked him then faxed it (yeah, I faxed it) to the software manufacturer. Later that week, I got some time to work with the software, and it was a hot, expensive, mess. We didn’t use it.

I did find a suitable replacement, for much less money. Though we  abandoned the database-publishing endeavor, primarily for reasons not all technology-related.

I don’t think I’ve read (I mean really read) an agreement in the past 20 years. I have certainly not escalated the matter to a corporate counsel.

Do you read the user agreements? Does anybody, in IT, or the Legal Department, read them in your organization?



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