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Author Archives: Scott Smith
Time Has Come Today
Please Don’t Make Me Shop Frequently, before Christmas or my birthday, people (my wife, my sisters, etc) tell me that I’m hard to buy for. My response is always “I am not. I don’t want anybody to buy me ANYTHING.” … Continue reading
Posted in Uncategorized
Tagged Customer Service, John Cameron Swayze, Life Hack, Productivity, Shopping, Timex
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The Closer
Talking Baseball Last Saturday, a neighbor and I were discussing baseball at a block party, when he brought up modern-day managerial strategy for relief pitchers. I don’t follow baseball to anywhere the extent that I did as a kid. I’m … Continue reading
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Tell Me Where It Hurts
In my years in creative operations, IT and content strategy, there are three content pain points that I keep encountering, over and over again. First, “I can’t find it”. This can occur if the content is insufficiently described, has multiple … Continue reading
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Tagged Content Strategy, Findability, Pain Points, Thinking of Cheese
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Write Like Nobody’s Editing
I’ve written several slice-of-life posts over the years along with my writing about topics such as content management and education, but I’d never done a long-form “memoirish” post like this before. I had made several attempts in the past to … Continue reading
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